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Need a Gift Card?

Visit my Square Merchant Services site to purchase any amount for a gift card towards my work or a workshop registration.  Gift Cards from $10 to contribute towards a larger purchase up to $250 for a 2-Day Intensive Workshop.  Please note: Gift Cards must be used within 1 year of purchase towards artwork or workshop registration

Store Policies and Information

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Processing time

Work will typically ship within 2-4 business days of purchase plus standard 2-3 business day with USPS Priority Shipping terms.

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Returns and exchanges

Contact the artist within 14 days of delivery for terms of a full refund (less shipping costs) 

Items must be returned within 30 days of delivery.

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Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Care instructions

How do you clean the work?  
The textile in my work is pure sheep's wool, with no treatment or coating. The easiest way to dust it is using a can of compressed air, like you'd use on your computer keyboard, etc. The surface may be wispy but the fibers are all anchored to the wood, so don't worry about slight movement on the surface. For a deep clean you can hold a piece of nylon screen over the textile and vacuum the surface.

 

Will the colors fade?
Like any antique or art textile, I suggest that you do not place your piece in direct sunlight. The fiber reactive dyes used in contemporary wool roving are permanent and archival, and will not fade over time under the right conditions.

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The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders​

  • Digital downloads​

 

 

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©2024 by Jaana Mattson

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